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< Technical Support >

Answer all your questions watching the tutorial videos and seeing the infographics, make your complaints to the Petro platform with our form and know our help center for personal attention.

Report form for transaction problems in PetroApp

Go to report form

Learn everything about Petro Petro Saber

Tutorial videos

How do I sign up for PetroApp?
(natural person)
What is PetroPago?
Make a request from PetroPago with QR code method


Infografía 01
How do I sign up for PetroApp?
(natural person)
See the infographic
Infografía 02
Check your PetroApp address
See the infographic
Infografía 03
Payment with the Payment Button step by step
See the infographic

Need help?

Help center

0800sunacrip (0800-786-22747)